Blog7 min read
The Estate Planning Keywords That Actually Book Consultations
By Keegan Green, Founder, TrustDemand
Most estate planning firms running Google Ads bid on the wrong tier of keywords. The words look right. The intent is wrong. A firm bidding on "living trust vs will" pays attorney category prices for a searcher who is six months and three decisions away from calling anyone.
Estate planning searches sort into three intent tiers. Your budget allocation across these tiers decides your cost per consultation more than your bids, your ad copy, or your landing page.
Tier 1. Hire intent
These searchers have already decided they need an attorney. They are choosing which one.
Examples. "estate planning attorney near me," "estate planning lawyer Houston," "probate attorney [city]," "trust attorney near me," "best estate planning lawyer [city]."
The tell is the word attorney or lawyer plus a location signal. Nobody types "estate planning attorney near me" for research. These terms carry the highest CPCs in the practice area and they are worth it, because the searcher's next step is a phone call or a form. This tier should take the majority of a new campaign's budget. For most solo and small firm budgets, all of it.
Tier 2. Problem intent
These searchers have the problem but haven't committed to hiring anyone.
Examples. "what happens if you die without a will in Texas," "how to avoid probate," "does a will need to be notarized," "how much does estate planning cost."
Some of these people become clients. Most resolve the question and leave. The cost question is the strongest of this tier, because price research usually precedes hiring. The "what happens if" queries are the weakest for ads and the strongest for organic content. Which is the actual point of this tier. Answer these with blog posts and service pages, capture the traffic free, and let paid budget stay in Tier 1. Bidding on Tier 2 with a small budget means paying to educate people who will hire whoever ranks organically when they finally search Tier 1.
Tier 3. Research intent
Examples. "living trust vs will," "what is a revocable trust," "estate planning checklist," "power of attorney definition."
These searchers might not even have the problem yet. Students, journalists, adult children researching for parents, people watching a TikTok about trusts. Never bid on this tier. Write for it only after Tier 2 content exists, and only to build topical coverage that helps the whole site rank.
The mistake that flattens all three tiers
Google's keyword suggestions and its automated recommendations push volume, and volume lives in Tiers 2 and 3. "Estate planning" as a standalone phrase match keyword will drown a campaign in research queries within a week. So will accepting Google's "add broad match" recommendation, which the platform now applies automatically if auto apply is left on. Turn auto apply recommendations off the day the account is created.
The structural fix is one campaign per tier at most, and for firms under roughly $3,000 a month in spend, one campaign total, Tier 1 only, exact and phrase match, geo locked to physical service area. Every dollar goes to people currently choosing an attorney.
Even a perfectly tiered Tier 1 campaign still needs the negative keyword list to block estate sale, DIY, and job seeker traffic that phrase match will otherwise let in.
What this looks like in numbers
Say a Tier 1 click costs $18 in your metro and converts consultations at 8%. That is $225 per booked consultation. A Tier 2 click might cost $7 and convert at 1%. That is $700 per consultation, for a lower quality consultation, from the "cheaper" keyword. Cheap clicks are how estate planning firms end up convinced Google Ads doesn't work. The channel works. The tier was wrong.
We map this tier structure against a firm's actual search landscape in the Client Acquisition Audit. Thirty minutes, and the keyword map is yours whether we work together or not.
FAQ
Should I bid on competitor firm names?
You can legally bid on a competitor's name as a keyword in the US, though using their trademarked name in ad text can trigger disapprovals and disputes. Practically, competitor campaigns convert poorly for estate planning and the money is better spent in Tier 1 generic terms. What matters more is defending your own name, because directories like Avvo and FindLaw bid on attorney names constantly.
Are "near me" keywords different from city keywords?
Functionally they overlap, and Google's local intent matching treats them similarly. Bid on both patterns. "Near me" volume has grown for years and skews mobile, so make sure your mobile experience includes a tap to call option.
How long before I know if a Tier 1 campaign works?
Judge nothing before 30 days or roughly 100 clicks, whichever comes later. Estate planning conversion cycles include a research pause after the click. A campaign that looks dead at day 10 is often fine at day 40.