Terms of Service

TrustDemand is a trade name (DBA) operated by KWG Enterprises LLC. References to "TrustDemand," "we," "us," or "our" in these terms refer to KWG Enterprises LLC doing business as TrustDemand.

These Terms of Service govern your use of the TrustDemand website and any services provided by TrustDemand. By using this site, you agree to these terms.

Acceptance of terms

By accessing or using the site, you confirm that you have read, understood, and agreed to be bound by these terms. If you do not agree, do not use the site.

The signed agreement controls

This page governs use of the website only. Where a signed service agreement exists between your firm and TrustDemand, that agreement governs the services, fees, scope, deliverables, ownership, guarantee, and refund terms, and it controls over anything on this page or elsewhere on this website wherever the two differ.

Description of services

TrustDemand provides marketing consulting and client acquisition systems for estate planning, trust, probate, and related private-client law firms. Our services include strategy, paid acquisition, organic and local search work, funnel build, and operational support as detailed in the engagement documents. Nothing on this site is an offer that binds us; services begin only when a written agreement is signed.

Fees, payment, and third-party costs

Service fees, billing dates, and term are set out in the signed agreement. Fees are for our services only. Advertising media budgets are separate from our service fees: money you pay directly to Google or another advertising platform is paid to that platform, not to TrustDemand, and is not refundable by us. Third-party software and tools you license directly are likewise your own cost.

Refunds and any consultation guarantee

No refunds are offered through this website. Refund eligibility and any consultation guarantee exist only as written in a signed service agreement, and are governed solely by that agreement. In outline, the structure is an initial window in which an eligible refund of amounts paid to TrustDemand may apply, after which the agreed remedy is continued covered work with no service fee until the agreed goal is reached, measured against goals at defined milestones. The exact trigger, dates, measurement basis, and remedy mechanics are those stated in the signed agreement. No statement, figure, calculator output, or headline on this website creates a refund or guarantee entitlement.

Calculators and estimates

The calculators and estimate tools on this site are illustrative models based on the figures you enter and on stated assumptions. They are not forecasts, offers, commitments, or guarantees, and outputs will differ from actual results. Do not rely on them as financial advice.

Results disclaimer

Marketing outcomes depend on your market, budget, pricing, intake handling, capacity, and how quickly work is approved. Testimonials and examples reflect specific situations and are not typical or promised results. We do not guarantee any specific revenue, lead, consultation, or client outcome except as expressly written in a signed agreement.

Client responsibilities

You are responsible for the accuracy of the information you give us, for reviewing and approving advertising, website, and content we prepare for you before publication, and for your firm's compliance with the advertising, solicitation, and confidentiality rules of every state bar and jurisdiction in which you practice. We take reasonable care to follow current published advertising rules, but we do not provide legal advice about them and we cannot guarantee that any material is compliant. Final responsibility for published material rests with your firm.

No attorney-client relationship

We are a marketing services provider, not a law firm. Nothing on this site or in our work creates an attorney-client relationship with anyone, and nothing we produce is legal advice. Please do not send us confidential client or matter information.

User obligations

You agree to provide truthful information in any form on the site, to use the site for lawful purposes only, and to refrain from any conduct that would interfere with the operation of the site or the experience of other users.

Intellectual property

These website terms cover this site and TrustDemand's own brand, content, frameworks, and methodologies. Ownership of client accounts, client data, and the client-specific work built during an engagement is governed by the signed engagement agreement, which controls over this page wherever the two differ. Reuse of TrustDemand's underlying frameworks or methodologies outside an engagement requires written permission.

Disclaimers

TrustDemand is not a law firm or a financial advisory firm. Nothing on this site or in our services constitutes legal, tax, or financial advice. We do not guarantee specific revenue, lead, or business outcomes beyond the written commitments in a signed engagement.

Limitation of liability

To the maximum extent permitted by law, TrustDemand's total liability arising out of or related to these terms or the use of our services is limited to the fees paid by you to TrustDemand in the twelve months preceding the claim.

Indemnification

You agree to indemnify and hold TrustDemand harmless from any claims, losses, or damages arising out of your misuse of the services, your violation of these terms, or your violation of any applicable law.

Termination

We may suspend or terminate access to the site or services at any time, for any reason, including violation of these terms.

SMS terms

By submitting your mobile phone number through our audit form and checking the SMS consent box, you agree to receive SMS messages from TrustDemand. These messages relate to your audit inquiry and may include appointment confirmations, reminders, scheduling changes, and follow-up communication.

You must be 18 years of age or older to use this SMS service. By opting in, you confirm that you are at least 18 years old.

Message frequency varies. Message and data rates may apply depending on your mobile carrier plan. Supported carriers include AT&T, T-Mobile, Verizon Wireless, Sprint, Boost, Cricket, MetroPCS, U.S. Cellular, and most other major U.S. carriers. Carriers are not liable for delayed or undelivered messages.

You may opt out at any time by replying STOP to any message you receive from us. After opting out, you will receive a single confirmation message and no further SMS messages unless you opt back in. For assistance, reply HELP or email keegan@trustdemand.com.

Consent to receive SMS messages is not a condition of purchasing any goods or services. See our Privacy Policy for information on how phone numbers and consent records are handled, and our Cookie Policy for cookies and tracking.

Governing law

These terms are governed by the laws of the State of Texas, without regard to its conflict-of-law principles.

Dispute resolution

Any dispute arising out of or relating to these terms or our services shall be resolved by binding arbitration administered in Texas. You and TrustDemand waive any right to participate in a class action.

Changes to these terms

We may update these terms from time to time. The "Last updated" date reflects the most recent revision. Continued use of the site after changes constitutes acceptance of the revised terms.

Contact

Questions about these terms: keegan@trustdemand.com.